Privacy Policy | Contrast Market

Last updated: July 9, 2026

Contrast Market operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Contrast Market is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with the Services:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmation.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.
Communications with us, including information you include in customer support inquiries or consultation requests.
Device information, including your IP address, browser, and network connection.
Usage information, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you use our website, and through cookies and similar technologies.
From our service providers, including Shopify and other vendors who help us operate the Services.
From our manufacturing and delivery partners, in order to fulfill and coordinate your order.

How We Use Your Personal Information

Provide and improve the Services — to process payments, fulfill and coordinate orders and installations, manage returns and exchanges, and maintain your account.
Marketing and advertising — to send marketing communications by email, text message, or postal mail, and to show relevant advertising, where permitted.
Security and fraud prevention — to authenticate accounts, provide a secure shopping experience, and detect and prevent fraudulent or unsafe activity.
Communicating with you — to provide customer support and maintain our business relationship with you.
Legal reasons — to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

With Shopify and other vendors who perform services on our behalf, such as payment processing, data analytics, customer support, and fulfillment.
With the manufacturer of your equipment, to coordinate delivery, installation, warranty, and returns.
When you direct or consent to disclosure, such as shipping products to you.
In connection with a business transaction such as a merger, or to comply with legal obligations, enforce our policies, or protect the Services and our users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit will be transmitted to and shared with Shopify. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy at shopify.com/legal/privacy/app-users.

Third Party Websites and Links

The Services may provide links to websites operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of 18.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

Right to Access / Know — request access to personal information we hold about you.
Right to Delete — request that we delete personal information we maintain about you.
Right to Correct — request that we correct inaccurate personal information.
Right of Portability — request a copy of your personal information, in certain circumstances.
Managing Communication Preferences — opt out of promotional emails at any time using the unsubscribe link.

You may exercise any of these rights by contacting us using the details below. We will not discriminate against you for exercising any of these rights, and may need to verify your identity before processing your request.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email [email protected], call +1 (646) 956-2272, or write to us at:

Contrast Market LLC, 5900 Balcones Drive Ste 100, Austin, TX 78731